Privacy Policy
Last updated: [October 12, 2026]
This Privacy Policy explains how (“Event Staff,” “we,” “us,” or “our”) collects, uses, and shares information when you visit eventstaff.com (the “Site”), request information or services, or otherwise interact with us.
If you have questions or want to exercise privacy rights, contact us.
1) Scope
This Privacy Policy applies to information collected through:
- The Site and any forms or interactive features on the Site
- Email, phone, text message, and other communications between you and us
- Event inquiries, service requests, staffing coordination, and related planning
- Social media or advertising interactions that direct you to the Site
- Any other online or offline interactions where we provide this Privacy Policy or link to it
This Privacy Policy does not apply to third-party websites or services that may be linked from the Site. Those third parties have their own privacy practices.
2) Key definitions
To keep the policy readable, here are a few terms we use:
- “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an individual or household.
- “Sensitive personal information” has a specific meaning in some laws and generally includes data such as precise geolocation, government identifiers, account log-in credentials, and certain other categories described below.
- “Service providers” and “processors” are vendors that handle information on our behalf under contract (for example, website hosting, analytics, communications tools, and customer relationship management).
- “Advertising partners” are companies that help us measure or deliver ads, including through cookies or similar technologies.
3) Information we collect
A) Information you provide directly
You may provide personal information when you fill out a form, request a quote, contact us, or coordinate services. Depending on your interaction, this may include:
- Contact and business details, such as your name, company name, job title, email address, phone number, and mailing address.
- Inquiry and event details, such as event dates, city/venue, guest count estimates, staffing needs, schedules, operational notes, run-of-show details, and other planning information you choose to share.
- Communications, including the content of messages you send, notes from calls, and details you share during planning conversations.
- Billing and invoicing details, such as billing contact information, invoice preferences, purchase order details, and payment status information. (Payment card details are typically handled by our payment processor when applicable.)
If you choose to share additional details in free-text fields, you control what you provide. We recommend avoiding sensitive personal information in open text fields unless it is necessary for your request.
B) Information collected automatically
When you visit the Site, we and our service providers may collect certain information automatically, including:
- Device and network information, such as IP address, browser type, device type, operating system, device identifiers, and language settings.
- Usage information, such as pages viewed, time on page, clicks, scroll behavior, referring/exit pages, and general engagement with the Site.
- Approximate location, such as city or region inferred from your IP address.
- Cookie and similar technology data, described in more detail in Section 7.
C) Information from third parties
We may receive information from third parties, including:
- Analytics providers that help us understand Site performance.
- Advertising and measurement partners that help us evaluate marketing effectiveness and deliver ads.
- Referral sources or business partners if they introduce you to us.
- Social media platforms when you engage with our content or ads (subject to your settings with those platforms).
D) Information related to staffing fulfillment
When we coordinate services, we may handle operational information needed to deliver services effectively. Depending on the event, this may include:
- Venue access details and check-in instructions
- On-site points of contact and escalation paths
- Schedules, call times, and operational runbooks
- Role requirements, attire standards, and conduct requirements
- Limited information necessary to coordinate access or logistics
We use this information to plan, staff, and support your event.
E) Sensitive personal information (limited)
We do not request sensitive personal information through the Site as a standard practice. In limited cases, sensitive personal information may be processed if required for operational, security, or legal reasons. Examples may include:
- Access-related requirements at certain venues (for example, credentialing needs)
- Details needed to complete invoicing or tax documentation for business operations
- Other information you voluntarily provide that may fall into a sensitive category
When sensitive personal information is involved, we use it only as needed for the purpose described at collection and for permitted operational or legal reasons.
4) How we use information
We use personal information for business and operational purposes, including:
- Providing services and responding to requests. We use your information to respond to inquiries, prepare quotes, coordinate staffing, and support event execution.
- Communicating with you. We use contact details to send updates, confirmations, and service communications, and to respond to messages.
- Operating and improving the Site. We use usage and technical data to maintain the Site, diagnose issues, improve performance, and enhance user experience.
- Marketing and business development. We may use your information to share service updates, newsletters, or relevant offerings. You can opt out of marketing communications as described below.
- Measuring marketing effectiveness. We use analytics and advertising tools to understand which channels drive inquiries and improve campaign performance.
- Security and fraud prevention. We use information to detect, prevent, and respond to suspicious activity, abuse, and security incidents.
- Legal and compliance purposes. We use information to comply with applicable laws, enforce agreements, resolve disputes, and protect rights and safety.
We may also deidentify or aggregate information so it can no longer reasonably identify you. We may use that deidentified or aggregated information for analytics, reporting, and business planning.
5) How we share information
We may share personal information in the following circumstances:
A) Service providers and processors
We share information with vendors that help us run our business and provide services. These vendors may include providers for:
- Website hosting and performance monitoring
- Form processing and customer communications tools
- Customer relationship management (CRM) systems
- Analytics providers
- Payment processing and invoicing tools
- Security tooling and fraud prevention
These service providers are authorized to use personal information only as needed to provide services to us under contract.
B) Event delivery and coordination
To coordinate services, we may share limited event-related information with personnel involved in planning and fulfilling services, such as on-site points of contact, schedule owners, or operational coordinators. We share what is reasonably necessary to execute the requested services.
C) Advertising and marketing partners
We may share information with advertising partners to measure and improve marketing and to deliver ads. Depending on applicable law and the way the technology operates, certain sharing may be considered a “sale” or “sharing” of personal information. You can opt out as described in Section 8.
D) Legal, safety, and business transfers
We may disclose information:
- To comply with law or legal process
- To respond to lawful requests from public authorities
- To protect the rights, safety, and security of our business, clients, users, and others
- In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business
6) Your choices and controls
A) Marketing emails
You can opt out of marketing emails by using the unsubscribe link included in those emails. Even after opting out of marketing, you may still receive operational communications related to your inquiry or services.
B) Text messages
If you opt in to receive text messages from us, you can opt out at any time by replying STOP. Message and data rates may apply depending on your carrier. We may send texts for operational scheduling and service coordination when relevant.
C) Information you submit
You can choose not to provide certain information. If you do so, we may be unable to respond to your request or provide services.
7) Cookies and similar technologies
We use cookies and similar technologies (such as pixels, tags, SDKs, and local storage) to operate the Site and support analytics and marketing.
A) Types of cookies we may use
- Strictly necessary cookies that help the Site function, support security, and enable core features.
- Analytics cookies that help us understand how visitors use the Site so we can improve it.
- Advertising cookies that help measure marketing effectiveness and deliver more relevant ads.
B) How to manage cookies
You can control cookies through your browser settings. Many browsers allow you to delete cookies and block future cookies. If you disable certain cookies, some Site features may not work as intended.
8) Interest-based advertising and opt-out options
We may work with advertising partners that use cookies or similar technologies to help deliver ads and measure performance. You have options to limit this activity:
- Browser and device controls. Your browser may let you block third-party cookies or clear stored cookies.
- Advertising opt-outs. Some platforms offer opt-out controls for interest-based advertising.
- Opt-out preference signals. Where required by applicable law, we honor opt-out preference signals (sometimes called universal opt-out mechanisms) that communicate your choice to opt out of certain data sharing, including signals such as the Global Privacy Control (GPC) when enabled in your browser or extension.
If you are a California resident, an opt-out preference signal may be treated as a request to opt out of “sale” or “sharing” where applicable.
9) U.S. state privacy rights
Depending on where you live and the nature of our relationship with you, you may have rights under certain U.S. state privacy laws. These rights can include:
- Access / Right to know. Request access to personal information we maintain about you.
- Deletion. Request deletion of personal information, subject to legal exceptions.
- Correction. Request correction of inaccurate personal information.
- Portability. Request a copy of personal information in a portable format.
- Opt out. Opt out of certain processing, which may include targeted advertising, certain profiling, or “sale”/“sharing” as defined by applicable law.
- Limit use of sensitive personal information. Available in certain jurisdictions and contexts.
How to submit a request
Contact us at https://eventstaff.com/contact-us with the subject line “Privacy Request” and include:
- Your name and the email address or phone number you used to contact us
- The state where you reside
- The specific request you want to make (access, deletion, correction, opt out, etc.)
Verification
To protect your information, we may need to verify your identity before responding. Verification may include confirming access to the email address or phone number associated with your request and requesting additional details as appropriate.
Appeals (where applicable)
Some state laws provide a right to appeal our decision on a request. If your request is denied and an appeals process applies, we will provide instructions on how to appeal in our response.
10) Additional disclosures for California residents
If you are a California resident, you may have rights under the California Consumer Privacy Act as amended (CCPA/CPRA), subject to applicability.
A) Categories of personal information we collect
In the last 12 months, we may have collected categories such as:
- Identifiers (name, email, phone number, IP address)
- Internet or network activity (Site usage data)
- Professional or employment-related information (company name, job title)
- Commercial information (services requested, inquiry history)
- Approximate location data (derived from IP address)
B) Categories of sources
We collect information from:
- You directly
- Your browser/device automatically
- Service providers that support analytics, communications, and marketing
- Referral sources or partners where applicable
C) Business purposes for collection and disclosure
We collect and disclose personal information for the purposes described in Sections 4 and 5, including providing services, communicating, operating the Site, security, and marketing measurement.
D) “Sale” and “sharing” opt out
We do not sell personal information for money. We may share certain information with advertising partners in ways that can be considered “sale” or “sharing” under California law depending on the technology used.
You can opt out through:
- A “Do Not Sell or Share My Personal Information” mechanism: [Do Not Sell or Share Link]
- An opt-out preference signal where applicable (for example, the Global Privacy Control)
E) Sensitive personal information
Where applicable, California residents may have a right to limit certain uses and disclosures of sensitive personal information. If we process sensitive personal information in a covered context, we will provide an appropriate method to exercise that right when required.
F) Authorized agents and non-discrimination
You may designate an authorized agent to submit requests on your behalf. We will take steps to verify the request as permitted by law. We do not discriminate against you for exercising privacy rights.
11) Data retention
We retain personal information for as long as reasonably necessary to support:
- Your inquiry and our relationship with you
- Service delivery and operational planning
- Legal, accounting, audit, and compliance obligations
- Security, fraud prevention, and dispute resolution
Retention periods vary depending on the type of information and why we collected it. When information is no longer needed, we take reasonable steps to delete, deidentify, or securely dispose of it.
12) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Security practices evolve over time, and no system can guarantee absolute security. If you believe your interaction with us is no longer secure, contact us at https://eventstaff.com/contact-us.
13) International visitors
Our operations are based in the United States, and information may be processed and stored in the United States or in locations where our service providers operate. If you access the Site from outside the U.S., you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws.
14) Children’s privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact https://eventstaff.com/contact-us and we will take appropriate steps.
15) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. If changes are material, we may provide additional notice as appropriate.
16) Contact us
For questions, concerns, or privacy requests, contact:
By visiting this page on our website: https://eventstaff.com/contact-us